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UnitedHealthcare’s Surest™ Health Plan Gains Momentum, Improving Employee Engagement and Reducing Healthcare Costs

UnitedHealthcare’s Surest™ health plan is gaining popularity among employers across the United States as more companies recognize its ability to improve employee engagement, promote preventive care, and reduce healthcare costs. Recent data from the Surest Impact Study reveals that this innovative health plan, which eliminates deductibles and provides upfront pricing information, has resulted in an average cost reduction of 15% for employers.

The study highlights several key findings that demonstrate the positive impact of the Surest health plan. Firstly, Surest members have shown higher rates of preventive care utilization, with a 20% increase in physician visits and a 9% increase in preventive physical exams compared to individuals enrolled in traditional plans. This includes a significant improvement in the rates of preventive mammograms and colonoscopies, which can contribute to early detection and better health outcomes.

Additionally, Surest members have experienced lower out-of-pocket costs, paying 54% less compared to traditional plans. Employers have also reported average savings of 15% by reducing inpatient hospital admissions by 13% and emergency room visits by 6%. Furthermore, Surest members have been accessing higher-value care settings, such as urgent care and virtual visits, at higher rates, leading to more cost-effective and convenient healthcare options.

The Surest health plan has not only delivered cost savings but has also garnered high member satisfaction. The Net Promoter Score® for Surest members surpassed industry benchmarks, indicating a high level of consumer satisfaction. Nine out of ten Surest members choose to re-enroll in the health plan year after year, demonstrating their positive experience and confidence in the benefits it provides.

One notable success story is Lumen Technologies, a multinational technology company that adopted the Surest plan in 2020. The plan has not only contributed to a 16% reduction in healthcare costs per member but has also resulted in 52% lower average out-of-pocket expenses for employees. Lumen Technologies attributes its ability to control healthcare costs and improve employee health to its collaboration with Surest.

UnitedHealthcare’s Surest plan is rapidly expanding, with hundreds of employers, representing over 4.4 million employees, opting to offer it as an option for 2024. It has become the fastest-growing plan among UnitedHealthcare’s commercial offerings, with 1 in 5 of their national accounts customers choosing Surest.

UnitedHealthcare aims to make the Surest plan available to more employers across the country. Currently available in 32 states and territories, including Washington, D.C., to fully insured customers with 51 or more employees, the company plans to extend coverage to six additional states by the start of 2024.

The Surest health plan’s success in improving employee engagement, promoting preventive care, and reducing healthcare costs highlights its value to both employers and employees. With its innovative design and focus on simplicity and transparency, Surest is transforming the way people access and experience healthcare, ultimately leading to better health outcomes and improved quality of life.

For more information about the Surest health plan and the study’s findings, please visit the provided link.

About UnitedHealthcare:
UnitedHealthcare, a business of UnitedHealth Group, is committed to simplifying the healthcare experience, meeting consumer health and wellness needs, and building trusted relationships with care providers. With a comprehensive range of health benefit programs, UnitedHealthcare serves individuals, employers, and Medicare and Medicaid beneficiaries across the United States. The company also operates healthcare facilities in South America. For more information, visit UnitedHealthcare’s website or follow @UHC on LinkedIn.

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