CareCloud Partners with Eastside Counseling Center to Optimize Billing Processes and Enhance Patient Care
CareCloud, a leading healthcare technology solutions provider, has announced a strategic partnership with Eastside Counseling Center, a reputable behavioral mental health practice based in Kirkland, Washington. The collaboration aims to optimize billing processes and enhance patient care through the implementation of CareCloud’s technology-enabled revenue cycle management (RCM) services.
Eastside Counseling Center, known for its dedicated team of six providers, offers comprehensive care for a diverse range of emotional and behavioral concerns. Their expertise spans various therapeutic interventions, including therapy for depression, grief counseling, parenting support, and couples counseling. With a focus on creating a supportive and comfortable atmosphere personalized to meet individual needs, Eastside Counseling Center is committed to facilitating personal growth journeys.
The decision to embrace CareCloud’s RCM services stems from Eastside Counseling Center’s dedication to enhancing operational efficiency while delivering superior care to their clients. By seamlessly integrating with their existing platform, CareCloud’s platform-agnostic technology enables a smooth transition and ensures a harmonious integration with their current systems.
Deanna Knowles, the chief operating officer and co-owner of Eastside Counseling Center, expressed excitement about the collaboration, emphasizing the need for a more efficient billing solution. She stated, “Our partnership with CareCloud marks a significant step forward for us. CareCloud’s technology-enabled RCM services align seamlessly with our mission to provide exceptional patient care, all while streamlining our billing and collections processes.”
Melanie Vallee, the owner and director of outreach at Eastside Counseling Center, highlighted the positive impact of the partnership on patient care. “With CareCloud’s support, we can redirect our resources toward enhancing the quality of care we offer, ensuring that our patients receive the attention and support they need to thrive,” she said.
CareCloud’s RCM services offer a comprehensive solution that addresses both front and back office billing processes. This includes tasks such as claims submission and revenue reconciliation, all streamlined for maximum efficiency. The adaptability of CareCloud’s platform enables a seamless integration with Eastside Counseling Center’s existing operations, making it the perfect fit for their needs.
Angela Brown, the director of business development at CareCloud, expressed gratitude for being chosen as Eastside Counseling Center’s RCM partner. She noted, “We are honored to stand alongside Eastside Counseling Center as their RCM partner. Our dedication to elevating healthcare operations mirrors their commitment to delivering exceptional patient care. By entrusting us with their billing processes, Eastside Counseling Center can dedicate more attention to their clients’ well-being and individual growth.”
The partnership between CareCloud and Eastside Counseling Center represents a significant step towards optimizing billing processes and enhancing patient care. By leveraging CareCloud’s technology-enabled RCM services, Eastside Counseling Center can streamline their operations and focus on providing exceptional care to their clients, ultimately improving the overall patient experience.