An irritated passenger has gone viral for leaving a candid review mid-flight after being asked to complete an airline survey. 

The man, who wore a blue t-shirt and matching backwards baseball cap, entered his furious complaint on an on-screen customer feedback form. 

Slowly but surely typing, he manages to leave two sentences of complaints while blocking out his surroundings with his Bose headphones.  

User Mads Waller, known online as @goinggonemadd, posted the hilarious encounter to her 3300 TiKTok followers. 

An infuriated passenger has gone viral for leaving a candid review mid-flight after being asked to complete an airline survey

The man, who wore a blue t-shirt and matching backwards baseball cap, entered his  complaint on an on-screen customer feedback form on the plane 

Captioning the video the creator wrote: ‘Surveying’, ‘Roasting’, ‘#guesstheairline’. 

Using just his two index fingers, the passenger wrote on the TV screen: ‘You served vegetables that were frozen solid. 

‘You also interrupted my movie twice to ask me to take a survey.’

Once satisfied with his frank review, the passenger then seemed to upload it.  

Since it was posted, the video has raked in an impressive 2.5 million likes and has received thousands of comments unanimously in support of the passenger. 

One user commented: ‘He said, “You keep asking for feedback so here ya go!!!’

Another user begged the question: ‘Whose dad is this????’

One user added: ‘You know he’s a dad with those old bose headphones.’ 

In all-caps, a fourth user wrote: ‘and that’s on quality feedback,’ which received 61,300 likes. 

Slowly but surely typing, he manages to leave two sentences of complaints. He said that the vegetables were ‘frozen solid’ and they interrupted him twice to ask him to fill in the survey 

A fifth user wrote: ‘That airline voucher ain’t gonna get sent to you by itself.’ 

The video comes after a summer of heated airline etiquette debates, the most recent of which was posted to Reddit. 

One airline passenger, who was attempting to ease her flying anxiety by paying extra for a window seat, was left infuriated when a fellow traveler abruptly closed the shade. 

The nervous flyer claimed the woman sitting next to her slammed the window shade shut while she was resting against the window, citing concerns over her eyesight mid-flight. 

The post received thousands of comments, with users in disagreement over who controls the window shutter on a plane. 

One user claimed: ‘Window seat controls the window. Middle seat gets the handrests. Aisle seat gets easy access. That’s the rule.’ 

Not a single airline has been fined due to a regulatory failure in the past 20 years – despite numerous cases of ‘unlawful’ behaviour.

The scandal was highlighted by Which? as the lack of action was cited as evidence of a massive failure of the customer protection regime.

The consumer champion said the Civil Aviation Authority (CAA) ‘should be doing more’ to pursue court action against law-breaking carriers, although it admitted that the agency ‘urgently needs stronger enforcement powers’.

Bosses at the CAA have had the capacity to apply to courts for enforcement orders against airlines since June 2003, but the only time they have used this power against a major carrier was in 2018.

On that occasion, Ryanair escaped punishment after it agreed to pay passengers compensation for flights cancelled during a strike by pilots.

Ryanair escaped punishment after it agreed to pay passengers compensation for flights cancelled during a strike by pilots (Stock Photo)

Earlier this month, British Airways was fined 1.1 million US dollars (£900,000) in the US over delayed refunds for flights cancelled during the coronavirus pandemic (Stock Photo)

Earlier this month, British Airways was fined 1.1 million US dollars (£900,000) in the US over delayed refunds for flights cancelled during the coronavirus pandemic. But Which? said the the lack of similar action in the UK – where many more passengers suffered delays to pay-outs from the airline – is ‘an embarrassing indictment of weak passenger protections’.

Airlines operating in the UK are required to issue refunds for cancelled flights within seven days, but many consumers were forced to wait several months at the height of the virus crisis.

Other nations whose regulators have fined airlines in recent years include Italy, Germany and Greece.

The Department for Transport (DfT) announced this week that it plans to give the CAA the power to fine airlines for breaches of consumer laws.

Which? called for the legislation to be included later this year in the King’s Speech, which would demonstrate the Government’s intention to implement the change during the next parliamentary session.

Last night Rocio Concha, Which? director of policy and advocacy, said: ‘The US government fining Britain’s flag carrier when our own authorities are powerless to do the same makes a mockery of aviation regulation in the UK, which has been failing travellers for 20 years.

‘Passengers have repeatedly endured unfair and, in some cases, unlawful treatment by some airlines in recent years and meaningful action is long past due.

‘The Government must act without delay and legislate to grant the CAA the powers it needs to issue hefty fines, and hold airlines to account when they break the law.

‘Until it does so, UK travellers’ rights will be worth no more than the paper they are written on.’

CAA head of consumer Anna Bowles said: ‘We have regularly asked for stronger consumer enforcement powers, including the ability to impose fines on airlines.

‘This would allow us to take faster action when appropriate and bring our powers in line with other sectoral regulators.’

BA said: ‘Where a customer’s flight is cancelled, we always offer options including a full refund, rerouting or rebooking onto another service, including with other airlines. We always meet our legal obligations.’

Ryanair said: ‘Any Ryanair customers who are entitled to compensation due to staff strikes in 2018 – and who applied directly to Ryanair for compensation – have received compensation directly from Ryanair in line with EU261.’

Analysis found more than 24,000 complaints about airlines relating to compensation were made to the CAA and the UK’s two alternative dispute resolution bodies in 2020.

Passenger aircraft with AI co-pilots could be flying travellers to their destinations in the future, says Tim Clark, president of airline Emirates.

He told CNBC: ‘You might see a one-pilot aircraft. Could the aircraft be flown on a fully automated basis? Yes it could, technology is right up there now.

‘[But passengers] like to think there are two pilots up there. There will always be somebody on the flight deck in my view.’

His remarks come as debate rages over how far and fast AI technology should be developed.

Underscoring how much input a pilot has in the cockpit, Joji Waites, head of flight safety at pilots’ union Balpa, wrote in a blog: ‘The skilled pilot is part of an intricate safety system that mitigates risks and keeps passengers safe.

Passenger aircraft with AI co-pilots could be flying travellers to their destinations in the future, says Tim Clark, president of airline Emirates

‘Pilots are much more than just plane drivers – they are skilled professionals who are part of a vital safety system that works to ensure passengers, crew and cargo arrive safely at their destinations.

‘As pressure increases from some parts of the industry for operations with a further reduction in crew numbers – maybe eventually leading to fully autonomous operations – the recognition of these skills and the safety added value of a multi-crew cockpit is more important than ever.’

He explained that pilots have to be navigators, engineers, technicians, weather experts and customer service managers.

He added: ‘On a typical day, pilots deal with other aircrew, ground crew, cabin crew, air traffic control and passengers to name a few. A pilot must be able to communicate well, not only in aviation terms (for example using the radio to speak to ATC), but also on an interpersonal level.

Tim Clark, pictured, told CNBC: ‘You might see a one-pilot aircraft. Could the aircraft be flown on a fully automated basis? Yes it could, technology is right up there now’

‘For a start, pilots fly with so many different crews that they must be able to establish a rapport with other flight and cabin crew easily. They must be able to exchange information clearly with people they have never met before. A pilot also must communicate information to passengers.

‘As well as being responsible for their passengers, a captain has the ultimate responsibility for all the crew on board.

‘Understanding their needs, flight time limitations, rest requirements, industrial agreements and supporting them in their dealings with passengers is a vital part of the job.’

The 10 most annoying things that people do on holiday have been revealed in a survey – and it’s being rude to airline staff on a plane that’s the No.1 irritation.

The list was generated by those polled being asked to rank irksome holiday behaviours on an ‘annoyance scale’, with being rude to cabin crew receiving an ‘annoyance score’ of 9.1 out of 10.

Following closely in second place is people leaving litter on the beach or around the pool at the holiday destination, scoring 8.9 out of 10.

Ranking third, meanwhile, is being disrespectful to restaurant or hotel staff – it earned an annoyance score of 8.8 out of 10.

The survey – conducted by Swansea-based budget cruise holiday retailer Cruise Nation – found that the general public tends to be more annoyed at people being drunk and rowdy on the plane (8.7/10, fourth) rather than people being drunk and rowdy at the destination (8/10, seventh).

The 10 most annoying things that people do on holiday have been revealed in a survey – and it’s being rude to airline staff on a plane that ranks top

Fifth place goes to kids kicking your chair on the plane, which has earned an annoyance rating of 8.5 out of 10.

Travel companions wanting to get to the airport ‘too late’, meanwhile, ranks sixth (8.1 out of 10).

Sliding into eighth place is hogging hotel loungers in the morning with a towel – it has an annoyance rating of 7.8 out of 10.

Playing loud music in the hotel or holiday accommodation is ninth (7.6 out of 10).

And tenth place? That goes to leaving rubbish behind on tables in eateries, which has a score of 7.5 out of 10.

Members of the public were asked to rank holiday behaviours on an ‘annoyance scale’ out of 10

The survey has found that one of the most annoying things that people do on holiday is hog hotel loungers with a towel – it has an annoyance score of 7.8 out of 10

The survey, which polled more than 1,000 Britons, also found that holidaymakers aged 18 to 39 seem to be the least annoyed on holiday. Their annoyance scores averaged 5.9 out of 10. 

Respondents aged 75 and over are the most annoyed on average, with the scores they gave out averaging 6.9 out of 10.

Elsewhere, the survey found that Britons from the North West and the South East are the ‘most annoyed regions’ while on holiday, with respondents from both regions giving out scores that averaged 6.5 out of 10.

In general, holidaymakers are most annoyed while on the plane, with average annoyance scores of 6.7 out of 10, compared to an average of 6.1 while at the airport and six at the destination.

Cruise Nation notes that this is ‘perhaps because people are more chilled out once they eventually reach their holiday destination and switch off into relaxation mode’.