GXO and ASOS Celebrate 10th Anniversary of Successful Partnership

GXO Logistics, the world’s largest pure-play contract logistics provider, is celebrating a decade-long partnership with ASOS, the leading online fashion destination. Over the past ten years, GXO has been a strategic supply chain partner for ASOS, providing a wide range of services across multiple sites in the UK and Europe.

During this fruitful collaboration, GXO has handled nearly 400 million customer orders and over 270 million returns at its UK sites alone. The partnership began in 2013 at a single facility in Barnsley, UK, and has since expanded to cover various locations across the region. GXO’s responsibilities include managing inbound and outbound warehouse operations, as well as handling returns, repairs, and salvage for ASOS.

One of the key factors contributing to the success of this partnership is GXO’s expert use of technology. By deploying scaled automation projects and modular technologies, GXO has helped ASOS transform its logistics operations. The implementation of Lean principles and GXO’s best-in-class continuous improvement program has resulted in multi-million-pound savings for ASOS over the course of the partnership.

Chris Smith, Director of Logistics at ASOS, expressed his satisfaction with GXO’s support, stating, “Throughout our 10-year partnership with GXO, they have supported our business with world-class logistics and excellent on-site relationships. We trust their operations teams to do the right thing at the right time for our business and for all the people we employ at our sites.”

GXO’s commitment to inclusion and diversity is evident in its workforce, which represents over 60 nationalities. The company actively fosters a culture of inclusion at its facilities and partners with organizations like Tempus Novo and WorkFit to provide meaningful employment opportunities to ex-offenders and adults with Down’s Syndrome, respectively.

In addition to its exceptional logistics services, GXO has also been recognized for its employee learning and development programs, winning numerous awards over the years. The company’s dedication to safety is evident through its RoSPA gold accreditation for its Barnsley site.

As the world’s largest contract logistics provider, GXO is well-positioned to meet the evolving needs of its clients. With over 130,000 team members across approximately 970 facilities worldwide, GXO partners with leading blue-chip companies to deliver technologically advanced supply chain and ecommerce solutions at scale and with speed.

ASOS, a fashion destination for fashion-loving 20-somethings worldwide, has found a reliable and innovative partner in GXO. Through its app and web experience, ASOS offers customers a curated selection of nearly 50,000 products from global and local third-party brands, as well as its own-brand labels. ASOS aims to provide a frictionless shopping experience with various payment methods and a wide range of delivery and return options.

The partnership between GXO Logistics and ASOS exemplifies the power of collaboration and shared values. Both companies are committed to supply chain excellence, corporate social responsibility, and creating positive impacts in the communities where they operate. With their continued partnership, GXO and ASOS are poised to achieve even greater success in the dynamic world of fashion logistics.